How do I return an item?
Packing and sending your returns:
1. Return must be received back in NEW condition with all original tags attached.
2. Include the RETURN FORM (click here for form)
3. Place the item and completed return form in box.
4. Please Note: Your return will not be processed without this form. If this form is not in your return package, we cannot track your return, therefore no refund will be processed.
5. Please ship your return to the below mailing address. For your protection we recommend that you use UPS or insured parcel post for your return (customer is responsible for shipping costs). We are not responsible for any loss/damage that may occur to the items during shipment.
Attn: Returns Dept.
1809 W Frankford Rd #160
Carrollton, TX 75007
Please allow 7-10 days for processing returns/credits.